Blog
Ideas on documentation & enablement
Playbooks, product updates and tips for turning know-how into guides.
accessibility
Accessible Process Documentation: What EN 301 549 Asks of a Screenshot Guide
A click-by-click guide is mostly pictures, so a screen reader user gets almost nothing from it. Which EU regime actually reaches your SOPs, what clauses 12.1.2 and 12.2.4 of EN 301 549 require of documentation, and the four WCAG failures specific to screenshot guides.
14 Aug 2026
browser extension
Before IT Approves the Extension: A Security and GDPR Review for Documentation Tools
The browser extension is the product, which is exactly why security stops the purchase. What the permission string really means, the four questions permissions cannot answer, the Article 28 and DPIA paperwork, and the Chrome Enterprise policies that let you constrain an approved extension.
11 Aug 2026
screen recording
How to Turn Screen Recordings into Step-by-Step Guides
A raw screen recording is hard to follow. Here is how to turn one into a clear step-by-step guide, and how to skip the editing entirely.
9 Aug 2026
works council
Works Council Approval for a Screen-Capture Documentation Tool
Your security review passed and your DPO signed off, then the works council asks whether the tool records what employees do on screen. In Germany, the Netherlands, France, Belgium and Spain, that question is a legal gate, not a formality. What is owed, per country, and what to put in the agreement.
7 Aug 2026
iso 9001
ISO 9001 Documented Information: What Clause 7.5 Actually Requires
ISO 9001:2015 deleted the mandatory quality manual and the six named procedures, and replaced them with one idea: documented information. That freedom is why documentation projects go sideways. Here is what clause 7.5 asks for, how screenshot-based guides measure up, and where the GDPR quietly sets a second set of rules.
4 Aug 2026
nis2
NIS2 and Process Documentation: Turning Security Procedures Into Evidence You Can Show
NIS2 does not ask whether you have backups. It asks for policies and procedures, and for a management body that approved them. Most teams have the controls and not the paperwork. Here is what a supervisor actually looks for and how a guide library becomes evidence.
31 Jul 2026
SOP
Best SOP Software for Small Teams in 2026
Small teams need SOP tools that are cheap to create and easy to maintain. Here are the criteria that matter and an honest comparison of popular options.
31 Jul 2026
multilingual sops
Multilingual SOPs for European Teams: What the Law Requires and What Machine Translation Misses
Your engineering runbook can stay in English. Your safety instructions probably cannot. A practical guide to running process documentation in five languages across Europe: the national language rules, where machine translation quietly fails, and how to stop versions drifting apart.
30 Jul 2026
sop
The Best European SOP & Documentation Software in 2026 (GDPR Compared)
Where does your process documentation actually live? We compared SOP and documentation tools through a European lens: data residency, GDPR and PII protection.
28 Jul 2026
process documentation
The 7 Best Process Documentation Tools in 2026 (Honest Comparison)
We compared the leading process documentation tools on capture speed, editing, sharing, privacy and price, including where each one falls short.
27 Jul 2026
SOP
How to Create SOPs Without Spending Hours (and Whether AI Can Do It)
Writing SOPs from a blank page is slow and they go stale fast. Here is a faster capture-first method, plus an honest look at what AI can and cannot do.
24 Jul 2026
Comparisons
The best Tango and Scribe alternatives in 2026
Tango and Scribe are not your only options. Here are the six best alternatives in 2026, compared, from fast capture tools to AI guides you can generate from a prompt.
21 Jul 2026
Comparisons
What Loopyback has that Tango and Scribe don't
The difference in one line: Loopyback can write a guide from a prompt, no recording needed. Here is the full feature comparison with Tango and Scribe.
21 Jul 2026
Tango alternative
Looking for a Tango Alternative? How Loopyback Compares in 2026
A fair, feature-by-feature look at Loopyback as a Tango alternative, with privacy, a free plan, and multilingual export as the standouts.
21 Jul 2026
onboarding
How to Onboard New Hires Faster with Automated How-To Guides
Turn tribal knowledge into automated how-to guides so every new hire ramps faster, without interrupting your busiest experts.
21 Jul 2026
SOP
SOP vs Work Instruction vs Process Map: What's the Difference?
Clear definitions of SOPs, work instructions, and process maps, when to use each, and how the three layers work together.
21 Jul 2026
Scribe alternative
Scribe Alternative: Why Teams Choose Loopyback for Process Documentation
An honest Scribe alternative comparison: where Loopyback matches Scribe and where privacy, a free plan, and multilingual export set it apart.
21 Jul 2026
process documentation
The Complete Guide to Process Documentation for Growing Teams
A complete guide to process documentation for growing teams: what to document, how to structure it, formats that work, and how to keep it current.
21 Jul 2026
onboarding
Employee Onboarding Checklist: Step-by-Step Guides That Cut Ramp Time in Half
A practical employee onboarding checklist plus how step-by-step guides cut ramp time, reduce shoulder-tapping, and get new hires productive faster.
21 Jul 2026
SOP
How to Write an SOP That Employees Actually Follow (Free Template)
A practical framework for writing standard operating procedures people actually use, plus a free SOP template outline you can copy today.
21 Jul 2026
workflow documentation
Workflow Documentation 101: A Practical Guide for Ops and IT Teams
A practical guide to workflow documentation for ops and IT teams, covering what to document, how to map handoffs, and how to keep docs current.
21 Jul 2026
documentation
How to document a process in minutes (not hours)
Documenting how work gets done shouldn't take a whole afternoon. Here is a faster way to turn any workflow into a clear, shareable step-by-step guide.
21 Jul 2026