Nuggets
Bite-sized guides, pinned where you work
Pin short Loopyback guides and tips right inside the tools your team uses, exactly where help is needed.
Loopyback Nuggets bring in-app guidance to the exact moment your team needs it. Instead of sending people to a separate knowledge base and hoping they read it, you pin bite-sized guides and contextual tips directly onto the screens where questions come up. Help stops being a place you visit and becomes part of the product itself.
Every nugget is a small, focused piece of guidance: a reminder, a tip, or a link to a full walkthrough. Because they live inside the tools your team already uses, contextual tips appear right where users get stuck, cutting the back-and-forth of support tickets and Slack questions. It is the difference between a static knowledge base and in-app guidance that meets people in their flow.
For product and enablement teams, Nuggets turn scattered documentation into a driver of product adoption. Point people to the right resource at the right time, surface new features as they ship, and measure which tips actually help, so your knowledge base does more than sit in a tab nobody opens. With Nuggets, in-app guidance, contextual tips and your knowledge base finally work together, so users keep moving and product adoption climbs at every step. Set them up once and they keep guiding your team long after launch.
A Loopyback Nugget pinned in-app, delivering a contextual tip right where it is needed.
How Nuggets work
Create a nugget
Write a short tip, reminder or guide, or link an existing Loopyback tutorial. Each nugget is small and focused, so building in-app guidance takes minutes rather than a documentation project.
Pin it in context
Attach the nugget to the exact screen or element it explains inside any web app. Contextual tips then appear right where users act, so guidance shows up in the flow instead of in a separate knowledge base.
Link to deeper resources
Point each nugget to docs, videos or full tutorials so people can go deeper without leaving their work. One tap turns a quick tip into a complete walkthrough when it is needed.
Measure and refine
Track views, clicks and dismissals to see which nuggets drive product adoption and where users still get stuck. Refine your guidance based on real usage rather than guesswork.
Everything you need for in-app guidance
Pin guides in-app
Attach bite-sized Loopyback guides directly to the screens they explain, so help lives inside the product.
Contextual tips & reminders
Surface the right tip at the right moment with contextual reminders that appear exactly where users get stuck.
Link to resources
Point each nugget to docs, videos, or full tutorials so people can go deeper without leaving their flow.
Works on any web app
From CRMs to internal dashboards, nuggets attach to any web app your team uses in the browser.
Shareable snippets
Send a nugget as a link or drop it into chat so teammates get the exact guidance they need in one click.
Usage analytics
Track views, clicks, and dismissals to see which nuggets actually help and where your team needs more.
Where teams use Nuggets
Faster onboarding
Guide new users through their first tasks with contextual tips pinned to the screens that matter. In-app guidance shortens time to value and reduces the onboarding load on your support and success teams.
Feature adoption
When you ship something new, pin a nugget next to it so users notice and understand it in context. It is a lightweight way to boost product adoption without a full campaign or email blast.
A knowledge base that comes to you
Instead of asking users to search a knowledge base, bring the right article to them exactly where they need it. Nuggets link straight to your existing docs, so your knowledge base finally gets read. Over time, the tips that get the most clicks show you exactly which parts of your knowledge base people rely on most.
Frequently asked questions
What is in-app guidance?
In-app guidance is help that appears inside your product, exactly where users work, instead of in a separate knowledge base. Loopyback Nuggets deliver in-app guidance as pinned contextual tips, reminders and links to guides, so users get answers without leaving the screen they are on.
Do Nuggets work in any web app?
Yes. Nuggets attach to any web app your team uses in the browser, from CRMs to internal dashboards. You pin contextual tips to the screens and elements that need explaining, no code changes to the underlying app required.
How do Nuggets help with product adoption?
By surfacing the right tip at the right moment, Nuggets help users discover and understand features in context, which drives product adoption. Usage analytics show which contextual tips help most, so you can refine your in-app guidance over time.